Partnering With Community Banks Nationwide Since 1998


Our philosophy

We believe in people

People often think of an organization’s assets in terms of cash, inventory, buildings, equipment, and other tangible assets. However, probably the most important asset can make or break the success of today’s businesses. We’re talking about people. The company's employees. After all, they are the ones that produce value to their customers and drive profitability.

We firmly believe that retaining excellent human talent has a huge effect on the company's innovative capacities and long-term financial growth. This is where PCI Performance Management works to elevate your organizations human talent and align it with your long-term strategy.

Our team

Industry Experts

PCI Performance Management is a community bank consulting firm serving our clients since 1998.

PCI Performance Management offers a portfolio of consulting services including strategic planning, operational efficiency, organizational alignment, C-suite manager resources, and executive management coaching. 


Loren Prairie

With over 40 years of comprehensive expertise spanning all facets of bank operations, Loren excels in optimizing operations workflow, enhancing efficiency, and addressing strategic planning and staffing challenges. His robust skill set includes:

  • Strategic Planning
  • Board of Directors Training
  • Succession Planning
  • Executive Coaching
  • Operations Workflow Review
  • Staff Modeling
  • Organizational Review

Loren brings a wealth of experience to effectively navigate complex organizational issues and deliver tailored solutions that drive sustainable growth and operational excellence.

Senior Associate

Valerie Overby

Valerie Overby is a seasoned business consultant and executive coach with a wealth of experience since 2011. Holding an Executive Master of Business Administration from the Carlson School of Management in Minneapolis, Minnesota, Valerie specializes in leadership development and organizational effectiveness.

As a certified facilitator for Wiley Everything DiSC Assessments, she brings a deep understanding of human behavior and team dynamics to her consulting role at PCI, where she has contributed for over 12 years.

  • Executive Coaching
  • Organizational Structure
  • Human Resources Support
  • Performance Management
  • Succession Planning
  • Project Management
  • Manager Training Resources
  • Everything DISC Assessments
  • 360 Assessments
Loan Review Associate         

Tod Ellis

With over 40 years in the banking industry, Tod is a seasoned veteran who has held key roles in both community and multi-state holding companies. His expertise spans across Commercial, Consumer, and Mortgage lending departments, where he has excelled in:

  • Loan Review
  • Loan Policy Development
  • Credit Management
  • Risk Rating
  • CECL Calculations

Tod's deep industry knowledge and leadership experience empower him to provide strategic insights and solutions that drive lending excellence and mitigate risks effectively.
Growth Associate         

Mark Zierden

A 30+ year community bank veteran, Mark works with bankers to ensure they succeed in helping their clients, businesses, farmers, and the communities they serve achieve financial success. Mark's sales training focus is customized to fit the needs of community banks and is designed to give bankers the fundamental customer relationship, and client acquisition strategies, to drive loan and deposit growth.

  • Agricultural and Commercial Loan Growth
  • Business DDA Growth and Client Acquisition
  • Customer Relationship Building for Retail Banking
  • Sales Management and Leadership

Not finance. Not strategy. Not technology...It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.
Patrick Lencioni
author of The Five Dysfunctions of a Team
Are you ready to CONNECT?

You got questions, we've got answers...let's connect!

Contact us today to get started and learn more about our process and how we work with community banks like yours.

Explore our latest courses!

Discover PCI's Exciting Collection of Online Learning Courses Tailored Exclusively for Community Bank Leaders Looking to Enhance Their Skills and Stay Ahead in the Industry.
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