PARTNERING WITH COMMUNITY BANKS NATIONWIDE SINCE 1998

PCI Performance Management is a community bank consulting firm serving our clients since 1998. PCI offers a portfolio of consulting services including strategic planning, operational efficiency, organizational alignment, and executive management coaching.

STRATEGIC PLANNING

DEVELOP THE BLUEPRINT

Smart bankers recognize that strategic planning is a critical activity for their bank.  This is the process where senior executives, shareholders, and board members discuss the current state of affairs and lay out a roadmap for bank management to then implement.

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ASK PCI

Discuss issues specific to your bank – growth, capital, competition, organization and culture. Let’s start the conversation today to build the foundation for tomorrow.

Our PCI’s Strategic Planning Resource Guide is a great place to start for best practices in preparing for the strategic planning process.

ORGANIZATIONAL ALIGNMENT

LEADERS AND HIGH PERFORMING TEAMS

Organizational alignment is the synergy of your banks long-term vision and the human talent needed to ensure the vision is met. This synergy impacts not only your workplace culture but impacts how employees contribute to your banks common goals for growth, innovation and overall performance.

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ASK PCI

Discuss issues specific to your bank – succession planning, management team cohesiveness, workplace culture, and the bench strength within each department to get you there. Let’s start the conversation to create the alignment needed for future growth and to become the employer of choice within your local communities. 

WORKFLOW & EFFICIENCY

CRITICAL TO FINANCIAL PERFORMANCE

Productivity and efficiency are critical in today’s community banking environment. Continued pressure on margins, increased non-bank competition, and reduced customer loyalty make it imperative that community banks maximize their productivity without sacrificing customer service.

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ASK PCI

A departmental assessment is an in-depth look at key department handoffs, workflow and effectiveness of several areas of operational performance, including internal service agreements and turnaround times.

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Our PCI’s 5 Ways to Improve Operating Efficiency is a great place to start before diving into a more robust operational assessment.

PERFORMANCE MANAGEMENT

FRAMEWORK FOR THRIVING TEAMS

Performance management tools lays the groundwork for employee accountability, goal setting, incentive and bonus structure, as well as more ongoing employee programs centered around career development and coaching.

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ASK PCI

How are you leveraging your organizations human talent? Does your management team have a clear, and consistent framework to measure success, and hold employees accountable? Are you building the bench-strength and next generation leaders? Connect with PCI today to further discuss!

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Our PCI’s Performance Management Guide is a great place to start for building a bank wide performance management philosophy.

DISC ASSESSMENTS

WORKPLACE CULTURE 

Tools to enhance teamwork, communication, and employee engagement. Everything DiSC® offers end-to-end learning experiences that have immediate and lasting impact on the performance of people and the cultures of organizations.

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The Everything DiSC Workplace Profile system is perfect for employees in any role within the bank. Entry-level employees, front-line managers, and even top-level executives will benefit from the power of DiSC.

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The Five Behaviors is the results of the partnership between Wiley Workplace Learning Solutions and the best selling author Patrick Lencioni. With over 3.2 million copies sold since its 2022 release, The Five Dysfunctions of a Team continues to serve as a cornerstone for teamwork and organizational development.

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ASK PCI

Let’s start the conversation today to bring workplace assessments to your bank and into your Human Resource philosophy.  Transform your organization today with PCI’s expert facilitation and Everything DiSC ®!

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